1. Set up an account
New renters sign a rental agreement and give us:
- Photo ID: Canadian driver’s licence, photo resident ID or passport. International accounts need a passport. ID must not be expired.
- A valid credit card on file, with scans of the front and back of the card and your ID. Visa debit and prepaid cards are not accepted.
- Billing address, including city and postal code.
Your first rental is paid with the card on file. After that, other payment types or a PO are possible. Companies can ask for Net 30, subject to approval.
2. Request a quote
Email a full equipment list with your shoot dates. Please confirm your quote by email. A quote that is not confirmed may not become a booking.
3. Pickup and return
Pickup and return are at 777 Richmond St W, Unit 102, Toronto, ON. Default pickup is the afternoon before your shoot starts. Default return is the morning after it ends. Tell us if you need other times.
A full day is charged for gear not returned by 10:00 am.
Our hours: Monday to Friday, 9 am to 5 pm.
TODO: after-hours drop-off, if offered
4. Deposit
A security deposit is due before you take the gear.
TODO: deposit amount or how it is calculated
5. Insurance
Rentals with a replacement value of $5,000 or more require insurance. We can ask for it on smaller rentals too. Send a Certificate of Insurance issued to B Camera Corp., 777 Richmond St W, Unit 102, Toronto, ON, before pickup. We can provide insurance for rentals under $5,000.
Without insurance, you are responsible for damage or loss.
TODO: confirm minimum coverage amounts to publish (agreement lists $1,000,000 property and $1,000,000 / $2,000,000 liability)
6. Cross-border and carnet
Gear may not leave Canada without our written consent. Taking gear to the US? Tell us when you ask for a quote.
TODO: carnet process, fees and lead time
This is a summary. Your signed rental agreement is the full contract.